Privacy Policy

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our service to you.

Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, including but not limited to:

• Name and contact details
• Email address and phone number
• Pickup & drop-off locations for ride services
• Payment information for processing transactions
• Device information for app functionality

Log Data

Like many other websites, we collect information that your browser sends whenever you visit our website. This may include your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, and the time and date of your visit.

Cookies and Tracking Technologies

We use cookies to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. This helps us optimize user experience and analyze app performance.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website/services and match riders with drivers
• Improve, personalize, and expand our website and app features
• Understand and analyze how you use our website and services
• Develop new products, services, features, and functionality
• Communicate with you for customer service, updates, safety alerts, and marketing purposes
• Process your transactions and send trip receipts
• Find and prevent fraud and ensure platform safety

3. Third-Party Privacy Policies

My Drive’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers or services like Google Analytics, Google Maps, or payment gateways for more detailed information.

We use trusted third parties to process payments, provide maps, and analyze app usage. These parties are obligated to keep your data secure.

4. Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access: You have the right to request copies of your personal data
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions
• The right to restrict or object to processing: You have the right to object to our processing of your personal data

5. Security of Your Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Children’s Information

Another part of our priority is adding protection for children while using the internet. We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us: